Terms of service

This Shipping, Delivery, Refunds and Returns Policy explains in full and in detail how orders placed on the website motorfit.ae are processed, shipped and delivered, and in which limited situations Arabian Auto Supplies FZE may, at its sole discretion, consider offering a replacement or a refund, and by placing any order on motorfit.ae you are expressly confirming that you have read this entire policy, that you understand its contents, that you acknowledge the limitations and conditions described here, and that you agree to be fully bound by all of its terms as an integral and non separable part of your purchase transaction. MotorFit is operated by Arabian Auto Supplies FZE, a company based in Ajmaan in the United Arab Emirates, and throughout this policy any reference to “MotorFit”, “we”, “us” or “our” is a reference to Arabian Auto Supplies FZE in its capacity as operator of motorfit.ae, and any reference to “you” or “the customer” is a reference to the individual or entity that is placing or has placed an order on motorfit.ae, whether for personal use or any other purpose, and if at any point you have questions about this policy or its interpretation you may contact us by email at info@motorfit.ae, it being understood that use of the website and any order placed through it is taken as your agreement to this policy regardless of whether you have contacted us or sought clarification in advance.

MotorFit specializes in fitment specific automotive interior accessories including but not limited to 3D TPE car mats, custom fit armrests and other related interior accessories that are designed or selected to match particular vehicle brands, models, years and configurations, and because these products are not generic off the shelf goods that can simply be wiped down and placed back into inventory for resale as new, they cannot realistically be treated in the same way as mass market consumer items that can be freely reshelved after light use, and this reality underpins the strict and specific approach that MotorFit takes to shipping, delivery, refunds and returns. Once a fitment specific product has been installed inside a vehicle, test fitted in a way that causes visible creasing or wear, or used in any manner that alters its condition from the way it left our warehouse, it cannot realistically be brought back to a true “new” condition or safely and honestly resold as such, and because of that fundamental constraint we operate with a very clear and strict policy against change of mind returns, or returns that arise because the customer has selected the wrong car brand, wrong model, wrong trim, wrong variant, wrong year or has failed to account for aftermarket modifications or non standard interior changes in their own vehicle. It is your responsibility, before placing an order, to read the product description carefully, to verify the vehicle information shown on the website, and to cross check that information with your actual vehicle documents and registration card, and if you are uncertain you must contact us for clarification before placing an order, because orders placed on the basis of an incorrect assumption by the customer about their own car will not qualify for return, refund or exchange under any circumstances, even if the product physically does not fit due to that customer side error.

MotorFit currently ships orders exclusively within the United Arab Emirates and does not offer shipping to any international destinations; by using the site you acknowledge this geographic limitation and agree not to place orders that request delivery outside the UAE. When you place an order and your payment has been successfully processed and confirmed, we will generally require a period of approximately one to two business days to process, verify and prepare your order for dispatch from our warehouse, and this processing period typically includes internal checks on your order details, basic matching of the selected product to the car model as stated by you at checkout, picking the relevant items from our warehouse shelves, performing basic quality checks, and packing the items safely and appropriately for transport. Orders that are placed on weekends or on official UAE public holidays are processed on the next working business day, and processing time is counted in business days, not calendar days.

Once your order has been processed and handed over to our delivery partner, the typical time frame for delivery to addresses located in Ajmaan, Sharjah and Dubai is up to 48 hours counted from the moment of handover to the courier, and for addresses located in all other Emirates within the United Arab Emirates the typical delivery timeframe is up to three business days from the moment of handover to the courier. These timeframes are indicative and provided as good faith estimates only and are not guarantees, because they can be affected by factors that are outside the direct control of MotorFit, such as but not limited to adverse weather conditions, road closures, traffic congestion, courier operational capacity, route planning, force majeure events, accidents, system outages, or national and religious public holidays, and while we will, where feasible, assist you in tracking and following up on shipments with our delivery partners, you acknowledge and agree that MotorFit cannot accept responsibility or liability for delays that are reasonably attributable to courier operations or external factors that we do not control and that such delays do not, by themselves, create a right to cancel an order or demand compensation.

In order to keep pricing transparent and straightforward, MotorFit applies a clear shipping fee structure linked to the order value. For all orders where the total order value, inclusive of any applicable UAE Value Added Tax, is equal to or greater than 100 AED, delivery within the United Arab Emirates is provided free of charge, with a shipping fee of zero for that order. For all orders where the total order value, inclusive of VAT, is below 100 AED, a delivery fee of 20 AED per order is applied regardless of the specific Emirate or the number of items, unless a specific promotion or special offer is clearly displayed on motorfit.ae at the time of your order that explicitly states a different shipping arrangement. If we run temporary free shipping or discounted shipping promotions, the terms of such offers will be clearly indicated on the website at the time they are active, and in the absence of such an explicit offer, you agree that the default rule is that orders under 100 AED attract a 20 AED delivery fee and orders of 100 AED or more qualify for free delivery. All prices displayed on motorfit.ae, including product prices and any shipping charges, are deemed inclusive of UAE VAT where applicable, and by placing an order you acknowledge that VAT is included in the displayed price and that you are not entitled to any separate breakdown or deduction beyond what is shown in your order summary and invoice.

All orders placed on motorfit.ae must be fully prepaid using the electronic payment methods shown at checkout, and MotorFit does not offer Cash on Delivery as a payment option under any circumstances, meaning that no order will be dispatched without full advance payment confirmation. MotorFit uses Ziina as its secure payment gateway provider, and your order will only be processed once payment has been authorized and confirmed by Ziina and by any relevant payment networks or banks. By submitting your payment details at checkout you confirm that you are authorized to use the selected payment method, that the card or account is valid, that you have sufficient funds or credit available, and that all payment related information that you provide is true, accurate and complete. MotorFit is not responsible for any failure of payment that arises from incorrect details, insufficient funds or bank side issues, and no obligation to process or ship an order arises until payment is confirmed as successful in our systems.

At checkout, you are solely responsible for providing a complete, correct and deliverable shipping address, including building, villa or flat details, landmark where necessary, and for providing an accurate and reachable mobile phone number and email address. Our delivery partners will use these details to attempt delivery and may contact you by phone or SMS or email if they require guidance or access. If delivery is delayed, fails, or the shipment is returned to us because the address you provided was incomplete or incorrect, because access to the location was not possible, because security or building rules prevented entry, or because you were repeatedly unavailable, did not respond to calls, messages or courier attempts, or refused to accept the parcel without a valid and documented issue, you acknowledge and agree that MotorFit may charge additional shipping fees for any re delivery, that any decision to cancel and refund in such circumstances is entirely at our discretion, and that if we do decide to issue a refund in such a case we may deduct the shipping and handling costs actually incurred by us from any refundable amount.

When your order has been dispatched from our warehouse and passed to our delivery partner, we may provide you with tracking details either via automated email, via your account area on the website if such functionality is available, or upon request if the courier’s systems allow it, and where a tracking number or link is issued you can follow the progress of your shipment using the online tools provided by the courier. If you have not received any dispatch confirmation within what you consider a reasonable period of time after placing and paying for an order, you are encouraged to contact us at info@motorfit.ae, quoting your order number and your full name, so that we can check the status of the order and provide an update based on the information available from our internal systems and our courier partners.

It is extremely important that you inspect your order promptly upon delivery and that you do not delay this inspection. As soon as your parcel arrives, before discarding any packaging, you should examine the outer packaging for any visible signs of damage such as tears, holes, crushing or water exposure, and then open the parcel carefully to verify that the items received match the items listed on your order confirmation and that the products appear intact, clean and free from obvious defects or incorrect parts at first glance. Because fitment specific products can be affected by how they are unpacked, unrolled, unboxed, test fitted or handled, we apply a strict and short time window for reporting any issues related to damage on arrival, manufacturing defects apparent out of the box, or incorrect items received compared to your confirmed order. If you believe that an item is damaged, defective out of the box or not the product listed on your order confirmation, you must notify us by email at info@motorfit.ae within four hours of the recorded delivery time as shown in the courier’s system. Your notification must include your order number, a clear written description of the issue, and clear photographs that show the product as a whole, the specific damage or defect in close up where applicable, and, where relevant, the outer packaging and any visible damage to the box or wrapping. This limited four hour window is necessary because it enables us to investigate the matter promptly with our warehouse staff and our courier partners and to distinguish genuine transit damage or fulfillment errors from issues that may arise later due to handling, installation attempts, use of the product, environmental exposure or modifications made by the customer, and you acknowledge that reports submitted after the expiry of this four hour window may not be accepted and that in such cases we may not be able to offer any remedy, replacement or refund even if you subsequently discover a problem.

MotorFit does not accept returns or provide refunds for change of mind situations, or for orders in which the customer has selected the wrong car brand, wrong model, wrong year, wrong variant or otherwise mismatched the product to their vehicle. Because our mats, armrests and other accessories are designed for specific vehicle cabins and contours, you must carefully review the car model, year and variant information on the product page and confirm it against your own vehicle before placing your order, and we strongly recommend that you double check the car’s exact model and year as stated on the registration card or manufacturer documentation, and where relevant verify trim level, drive type and seating configuration. If you select a product that is not designed for your actual vehicle and it does not fit as a result, this will be classified as a customer selection error and will not qualify for a return, refund or exchange, and similarly, if your vehicle has aftermarket modifications, custom upholstery, non standard floor rails, additional accessories or any other non original interior changes that affect how mats or armrests can be installed, and those modifications were not disclosed to us in writing and are not part of the standard factory model, any fit issues that arise as a result are considered outside our responsibility and do not create a right to a remedy.

Because of these operational and product specific realities, MotorFit treats all sales on motorfit.ae as final, and we do not accept returns or exchanges once a product has been installed, used, test fitted in a way that clearly alters its shape, or removed from its protective packaging in a manner that prevents it from being resold as new. This applies even if you later decide that you do not like the look, feel, color shade, pattern, smell, perceived coverage area or any other subjective aspect of the product. The decision to purchase should therefore be taken carefully and thoughtfully, based on the descriptions, specifications, images and fitment guidance provided on the site, and we encourage you to contact us with questions before ordering if you are uncertain about any aspect.

There are, however, two narrow categories in which MotorFit may consider providing a remedy. The first category is where we have clearly sent an item that does not match the product listed on your order confirmation, such as a different vehicle model, a different product type or an obviously incorrect configuration relative to what you ordered and what is stated on your invoice. The second category is where the product arrives with a clear manufacturing defect or damage that can reasonably be attributed to the manufacturing process or to transit before the parcel reached you and that is reported within the four hour window with adequate supporting evidence. In both categories, you must report the issue within the four hours following recorded delivery and provide all requested photographic evidence. Once we receive your report, we will review the information, including photographs and courier data, and we may request further clarification, additional photos, or more detailed descriptions if needed to understand the issue clearly and to determine whether it falls inside or outside the limited scope of this policy.

If, after our internal review, we confirm that the problem does fall within one of these two categories and not within any of the exclusions described above, MotorFit may, at its sole discretion and without creating any precedent for future cases, offer one of the following remedies: we may arrange to send you a replacement of the same product, or if a replacement is not reasonably available we may agree to issue a refund for the affected item. In some situations, we may require that you return the original item to us, either by arranging collection through our courier or by requesting that you ship it to a specified return address. In other situations, for practical reasons or because of the nature of the defect, we may decide that a physical return is not necessary and may instruct you to destroy or dispose of the defective item and simply confirm this to us in writing. Where we require the item to be returned and the issue has been confirmed as our responsibility after inspection, we will either cover or reimburse reasonable return shipping costs. Where a return is not required, we will simply proceed with the agreed replacement or refund after final approval.

Any refund that is approved under this policy will only be issued by bank transfer to a UAE bank account nominated by you. MotorFit does not issue cash refunds, does not process direct card reversals from our side and does not offer refunds through any alternative channel. When a refund has been granted, we will request your bank account details and you must ensure that the information you provide, including account name, IBAN and bank name, is accurate and complete. No refund will be initiated until the returned item, if applicable, has been physically received by us and inspected and until your bank details have been verified. Once all conditions have been met and the refund has been formally approved in our system, MotorFit will aim to process the bank transfer within a typical period of seven to fourteen business days. You acknowledge that the exact time that the funds take to reach your account and to appear in your statement may vary depending on your bank’s internal processing times, cut off times and procedures, all of which are outside our control, and that MotorFit is not liable for any delays caused by banking systems. Even in cases where we approve a refund, original shipping charges and any charges applied by your bank or payment provider are generally not refundable, unless we explicitly state otherwise in writing for a particular case, and where the issue is clearly due to our error we may, at our discretion, decide to include shipping in the refund, but this will be determined on a case by case basis. In situations where orders are cancelled or returned because of delivery failures arising from incorrect address details, lack of response to the courier or refusal to accept a parcel without a valid issue, we reserve the right to deduct shipping and handling costs from any amount that might otherwise be refunded, if we choose to refund at all.

To summarise the practical effect of this entire policy in plain but condensed terms, while still binding in full, all sales on motorfit.ae are treated as final, we do not accept returns or exchanges because of change of mind, personal preference or incorrect model selection by the customer, we do not accept returns or claims related to vehicles with non standard interior modifications that were not clearly specified and that affect fitment, and we will only review and potentially remedy situations where the wrong item has been sent compared to your order or where an item is clearly damaged or defective upon arrival, and even then only if you report the issue within four hours of the recorded delivery time with adequate supporting evidence. Any remedy, whether by replacement or by bank transfer refund, is offered strictly at our discretion and subject to the conditions described above, including the requirement that a returned product must first be received and inspected before any refund is initiated and the understanding that once a refund is processed it may take seven to fourteen business days to reflect in your bank account depending on your bank.

If you need to report an issue that you believe falls within the scope of this policy, you must email info@motorfit.ae within four hours of the recorded delivery time, quoting your order number and providing a clear description of the problem along with photographs showing the product, the problem area and, where necessary, the packaging. If you simply have general questions about shipping or delivery timeframes that are not related to a defect, damage or fulfillment error, you may also contact us at the same address for clarification. Arabian Auto Supplies FZE in Ajmaan in the United Arab Emirates is committed to supplying high quality automotive accessories designed for the roads and vehicles of the UAE, and this policy is intended to keep our operations transparent, realistically manageable and sustainable while recognising the fitment specific nature of our products and the practical constraints that follow from that.OVERVIEW
Welcome to MotorFit! The terms "we", "us" and "our" refer to MotorFit. MotorFit operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). MotorFit is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. MotorFit reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until MotorFit confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as MotorFit may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e‑mail, billing address, and/or phone number provided at the time the order was made.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy [LINK].
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.
Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.

SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by MotorFit, its affiliates or licensors and are protected by U.S. and foreign patent, copyright and other intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright, or other intellectual property of MotorFit, Shopify or any third party. Unauthorized use of the Services may be a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved by MotorFit.
MotorFit's names, logos, product and service names, designs, and slogans are trademarks of MotorFit or its affiliates or licensors. You must not use such trademarks without the prior written permission of MotorFit. Shopify's name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.

SECTION 7 - OPTIONAL TOOLS
You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be deemed part of the Services and are subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third party sites, you do so at your own risk.
We are not liable for any harm or damages related to your access of any third-party websites, or your purchase or use of any products, services, resources, or content on any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third-party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY
[NOTE TO MERCHANT: This section accurately characterizes Shopify's relationship with your store and should not be removed or modified.]
MotorFit is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with MotorFit. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and MotorFit, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with MotorFit.

SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here [LINK], and certain personal information may be subject to Shopify's Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in other countries than where you reside, in order to provide services to you. Review our privacy policy [LINK] for more details on how we, Shopify, and our partners use your personal information.

SECTION 11 - FEEDBACK
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including for commercial use. We may, for example, use our rights under this license to operate, provide, evaluate, enhance, improve and promote the Services and to perform our obligations and exercise our rights under the Terms of Service.
You also represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with your submission of Feedback; and (iii) your Feedback will comply with these Terms. We are and shall be under no obligation (1) to maintain your Feedback in confidence; (2) to pay compensation for your Feedback; or (3) to respond to your Feedback.
We may, but have no obligation to, monitor, edit or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.
You agree that your Feedback will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your Feedback will not contain libelous or otherwise unlawful, abusive or obscene Feedback, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third-party.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on or in the Services that contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

SECTION 13 - PROHIBITED USES
You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or re-use any material that does not comply with the these Terms; (g) to transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm MotorFit, Shopify or users of the Services, or expose them to liability.
In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, or pretext the services; (e) use any robot, spider, scraping, data gathering and extraction tools, automatic devices or processes, AI tools (such as agentic AI) or automated or manual means to access the Services; or (f) interfere with, bypass, or circumvent the security or authorization features, robot exclusion headers, or other measures we employ to restrict access to the Services. We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.

SECTION 14 - AGENTS
14.1 This section ("Agent Terms") applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity and that can be executed on behalf of or using persons device, without direct supervision.
14.2 No Agent may access, use, or interact with Services unless, at all times, it identifies itself and operates in strict accordance with the requirements in section 14.4 below. In addition, no Agent may access, use, or interact with Services if we have requested that the Agent refrain from accessing, using, or interacting with any service.
14.3 We may limit, including by technical measures, whether and how any Agent accesses, uses, and interacts with Services.
14.4 Agents must: (i) in all HTTP/HTTPS requests, identify that the request is from an Agent and disclose the name of the Agent by including the following in the request's user agent string: "Agent/[agent name]"; (ii) not conceal or obfuscate that any access, use, or interactions are from an Agent, such as by (a) mimicking human behavior and interaction patterns, or (b) completing or circumventing CAPTCHAs or measures intended to distinguish computer use from humans, (iii) respond truthfully to any question or prompt seeking to determine if interactions are coming from a human or a computer, (iv) not circumvent or otherwise avoid any measure intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Services.

SECTION 15 - TERMINATION
We may terminate this agreement or your access to the Services (or any part thereof) in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.
The following sections will continue to apply following any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES
The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.
EXCEPT AS EXPRESSLY STATED BY MotorFit, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 17 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL MotorFit, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.

SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless MotorFit, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable attorneys' fees, payable to any third party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
We will notify you of any indemnifiable claim, provided that a failure to promptly notify will not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of such claim at your expense, including choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent (not to be unreasonably withheld). You will cooperate in the defense of indemnified claims, including by providing relevant documents.

SECTION 19 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 20 - WAIVER; ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 21 - ASSIGNMENT
You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

SECTION 22 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the federal and state or territorial courts in the jurisdiction where MotorFit is headquartered. You and MotorFit consent to venue and personal jurisdiction in such courts.

SECTION 23 - HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will be effective on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 25 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at Contactus@motofit.com Our contact information is posted below:

Contactus@motofit.com 
Ajman, +971585577864